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FAQ
Shipping and Delivery

  Shipping and Delivery

Q. Do you provide a delivery guarantee?

A. Yes - Delivery is guaranteed. If your order does not arrive by day 20 after shipment, your order will be resent at our cost or the amount charged for your order will be refunded (per request).

Q. How are orders shipped?

A. Please see the table below:

Delivery method
Delivery time
Cost
Thacking ability
USPS Airmail Parcel Post (STANDARD)
12-16 business days
16 USD
No
USPS Global Express Mail (EMS) (FAST)
5-10 business days
30 USD
YES
* Please, note that busines days don't include weekends and holidays.

Q. How quickly are orders shipped?

A. All the orders are shipped out within 24-48 working hours.

Q. How do I get a FREE Shipping?

A. For orders with a total goods value of over US$150 , Standard SHIPPING will be FREE .

Q. What if my order does not arrive?

A. The risk of orders getting lost in the international mail system is very low (less than 1%). MedsMarket offers you a delivery guarantee - your order will be resent or we will reimburse you in full in the unlikely event that your shipment fails to reach you, provided the delivery details you supplied when ordering were correct. This applies if your order does not reach you within 20 days of being dispatched. If you have any questions about delivery which are not answered on our site, please don't hesitate to contact us.

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