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FAQ
FAQ (Frequently Asked Questions)

Delivery and shipping

1. Can you ship to my country?
2. Delivery terms. When should I expect my order?
3. Where is the medication shipped from?
4. Do you have the next day delivery?
5. What is the soonest delivery?
6. Do I have to sign for the package when it is delivered?
7. Do you allow P.O. box as address field?

General questions

1. How do I sign in?
2. I forgot my password
3. Why do people prefer Generic Drugs?
4. Can't find the specific product

Orders

1. Can I order by phone?
2. How long should I wait for my order to be approved by your doctor?
3. Can I cancel my order?
4. I've missed to put additional information to my order details
5. Can I order a medication without any approval?
6. I want to cancel my order and buy another product
7. I didn't receive my order, what should I do?

Payment

1. What types of payments do you accept?
2. How much does your doctor's approval cost?
3. How secure are my credit card transactions on MedsMarket?
4. Do I get a confirmation that my order was accepted?
5. How can I get a refund?
6. How long should I wait for my refund?
7. Do I have to pay any taxes?

Privacy

1. How will the package arrive? Will people be able to tell its contents?
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